Hi, 

Our online help offers a form to collect comments from end-users. We have a lot of users and when a new product hits the market, we get a lot of feedback. 

We have found that BaseX is unable to handle so many write operations. 

Is there a suggested setup/configuration to handle multiple write operations coming from http requests. Is it possible to queue them somehow? Or is it better to use a more traditional approach to feedback collection? I.e. use a different toolset?

Right now, BaseX just goes blank (freeze) with all the feedback coming in. 

Expectations: Average 5 comments/minute, but bursts of 2 per second should not break anything. Dropping comments during bursts is acceptable to us for our current business case because we hope to identify the most important issues after a new product release/software upgrade. Major issues should come up often enough.

Any suggestion would be appreciated.

--
France Baril
Architecte documentaire / Documentation architect
france.baril@architextus.com
(514) 572-0341